What are Copilot Agents and How Can They Help You?
Ever wish you could find your company’s HR policies without waiting for your HR representative to respond? Or do you need to ensure your employees adhere to a company style guide for marketing materials?
Copilot agents can solve these issues with a single prompt.
Similar to Copilot itself, you can think of Copilot agents as mini versions of Copilot. Whereas Copilot has vast knowledge of the internet and all your work data, Copilot agents’ knowledge base is narrowed down to specific folders, files or data to help you accomplish tasks more effectively and efficiently.
Microsoft 365 Business users can create their own agents to automate repetitive tasks. The agents also can offer suggestions and provide insights to help you make informed decisions.
Let’s take a look at a few specific examples to see how Copilot agents work.
“Your time is too valuable to be wasted on mundane and repetitive tasks. Start utilizing Copilot agents to increase your organization’s productivity and efficiency.”
What Can Copilot Agents Do?
Marketing Style Guide
Your organization’s marketing department follows a style guide to ensure consistency.
Using your style guide, a Copilot agent can check marketing materials to make sure they adhere to your style guide’s rules.
As you can see in the screenshots below, the agent explains how this document follows the style guide for voice, tone and readability but also makes suggestions to add relevant links and SEO keywords.
HR Files
Your organization has an HR file stored on your SharePoint site that details vacation time, sick days, overtime requests and more.
Rather than asking your HR representative, they could create a Copilot agent to scan this document and answer user questions.
All you need to do is prompt the agent with a question like, “How much vacation time do I get if I’ve been working at the company for 10 years?” or “Do sick days carry over each year?”
Do I Need a Copilot License to Use Copilot Agents?
It’s important to note that you don’t need a Copilot license ($30/user/month) to utilize Copilot agents. However, if you are using an agent that is grounded in work data, you will have to pay for each message the agent generates. Copilot license users do not have to pay to use agents grounded in work data.
Microsoft offers a pay-as-you-go option, which costs $0.01 per message, or you can pre-pay $200 for 25,000 messages per month.
Depending on how the agent is customized, it will cost anywhere from 0 to 30 messages per response. Here is a table from Microsoft breaking down the categories of responses an agent could provide:
Copilot Studio feature | Definition | Consumption rate |
Web-grounded answers | Responses based on internet knowledge | 0 messages |
Classic answers | Predefined responses created by agent maker | 1 message |
Generative answers | Responses based on AI knowledge base and web | 2 messages |
Autonomous actions | Act on your behalf to accomplish business processes | 25 messages |
Tenant Graph grounding for messages | Responses based on folders or files in SharePoint, or data synched via Graph connectors | 30 messages |
If your organization of more than 100 employees all use Copilot agents, you could easily rack up 25,000 messages in a month. However, if you only have a few employees who utilize agents, then the pay-as-you-go option might make more sense.
Creating Copilot Agents
Follow the slides below to learn how to create your own Copilot agent.
Ready to Start Using Copilot Agents?
Your time is too valuable to be wasted on mundane and repetitive tasks. Start utilizing Copilot agents to increase your organization’s productivity and efficiency.
Contact us today to discuss more ways Copilot agents can help you.
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