Ben Kraker
Customer Success Manager
Education/Certification
Bachelor of Science, Cornerstone University
What is your area of specialty – how do you best help your clients?
My specialty lies in bridging the gap between the customer’s needs and the right technology solution. By building strong relationships with clients and working closely with technical teams, I ensure that the solutions delivered not only meet their needs but also exceed their expectations.
What are your top 5 strengths? What is your favorite strength?
1.) Restorative
2.) Relator
3.) Activator
4.) Connectedness
5.) Futuristic
My favorite is relator, I thoroughly enjoy building lasting relationships with my clients.
How do you like to give back to the community?
I am an advocate for mental health and adoption/foster care.
Accomplishment you’re proud of?
After 6 years in the nonprofit world, I transitioned into the tech industry. I worked in sales at an office equipment dealership before joining the Hungerford team.
Tell us about your life outside of work (family/pets/sports/activities/interests/hobbies)
My wife Andi and I have two teenagers, Miracle and Stefan. As a family we enjoy road trips, time at the beach, and volunteering at our church together. Miracle is a dancer and Stefan plays both varsity soccer and golf. Andi is a mental health therapist at a community clinic.
What is your favorite part of working at the firm?
The HT team shares a primary focus – serving our clients to the best of our ability. Being part of a team where each member makes a significant, meaningful contribution is something I enjoy every day.